Stars and strikes dallas ga11/19/2022 ![]() ![]() The one guy noticed and helped me (Holden). Like not just ignored but looked at in my face and turned around and started eating a cheese stick ignored. Really! Thanks a lot for holding up my money! If they would train their employees stuff like this might not happen! I will never have a group function there again! I called up there to ask why and all they can say is sorry and that she was not sure how long it will take for me to give it up to 2 days. I brought it to their attention with the receipt he called again because he did not know what to do finally someone came and i asked them how long will it take for my money to get back on my card? She said instantly well that was a lie it has been a day and still not there. As i was paying they ended up charging me $80 more then they should of. Finally after explaining that we get the $5 cards with our set up and him calling for help and waiting he gave them to us. When we where almost done bowling i went to get are game cards the guy behind the counter was lost he had no idea what i was talking about. It was simple we got the $6.99 deal per person of bowling with shoe rental and $5 game card. When we got there it was so aggravating that the staff behind the counter did not know what they were doing. We were all excited to bowling and play games. Our group set up for 15-20 people mostly kid to go bowling. A new group came in beside us and a waitress came immediately and cleaned off the area and wanted to know if the trash that was there before we got there was ours! ![]() Update: been here over two hours and still no service. #Stars and strikes dallas ga plus#I am a very good tipper and very understandable as I used to be a waitress for 3 plus years but this did it for me. My burger did not come the way I ordered it (its fine Im not too picky but.) after being here for an hour so far we have yet to be approached by a waitress. I went to get both fixed and again was presented with an attitude. I got back to my table/lane and no discount had been taken off. I continued to pay the remaining balance and they offer military discounts so I presented my I.d. 15 and that it wasnt a mistake she made that she knew what she was doing. I tried to use a gift card that I had just bought and used at the bowling register and had two dollars and some change on it (I had the receipt) and she told me it would only credit. After that we were never approached by a waitress so had to order at the bar which is fine even though they werent busy. The only good service we had was at the bowling register. The service was so TERRIBLE tonight it ruined the whole night but we are staying because we paid for it already. All I can say is WOW! What happened to this place? This used to be my favorite place to bowl and have food and drinks and I know I wont be back again. ![]()
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